Our products are designed with longevity in mind and the most important thing for us is that you as a customer will be satisfied. We offer open purchase / exchange within 14 days. All furniture manufactured by hand after ordering is therefore not included in our open purchase /exchange rules.
We guarantee that the shipment is examined before it's shipped to you. Should, despite this, the product be defective or incorrect when it arrives, SSM undertakes to remedy the error free of charge by leaving a new product. In case of any complain, please contact us: firstname.lastname@example.org